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How do I know the status of my orders?
Can I cancel my order?
What currencies would you accept?
Can I return the products?
Who can I contact if I have further questions?
How long does the shipping takes?


How do I know the status of my orders?
After purchase, we will send you a confirmation e-mail with the initial status of your order. An e-mail will also be sent when the status change afteron. A weekly E-mail will be sent to you til the product is shipped.

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Can I cancel my order?
You can only cancel your order before your payment is made.

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What currencies would you accept?
USD,HKD and RMB

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Can I return the products?
Items must be returned within 7 days (of the date your order was shipped ) for a full refund, or within 20 days for an exchange. You must include the return portion of the original invoice and state the reason for the return. Please save copies for your records. We will examine the returned item and issue the appropriate refunds.

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Who can I contact if I have further questions?
You may contact us via e-mail: ph_lklaa@stu.ust.hk if you have any enquiries. We should address your problems as soon as possible.

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How long does the shipping takes?
Normally,after we have received your payment,the product should be shipped to you within 1 week.

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Last Updated: 24 Apr 2008 01:57:59 PDT home  |  about  |  terms  |  contact
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